• National Addictions Management Service (NAMS) Counsellor
    Ms Yeo Li Fern

    I joined the Institute of Mental Health in 2006 and have been working with patients with addictions ever since. The patients that I see come from all walks of life including students, housewives, professional executives and businessmen. I also have patients with special needs – those who are blind, with hearing problems as well  as those with borderline IQ. So far, the youngest patient I’ve had was 13 years old and the oldest over 80 years of age.

    Most of the patients that I see are substance abuse patients while the others have behavioural addictions like gambling. Contrary to what many people seem to think, addictions patients have the will power to quit and that they are not weak. It’s just that they don’t have the knowledge and skills to identify and manage high-risk situations, causing them to lapse and then relapse. 

    During their counselling sessions they learn how to manage situations when the temptations are there, and if they do slip, they know how to get back on track.

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    Addictions are considered a chronic relapsing disease which means that relapses are common. Hence it’s important for addictions patients to be able to identify triggers and cues and learn how to prevent relapse prevention skills through counselling.

    The challenges working with addictions patients are first of all, to get them to acknowledge that they have an addiction problem and then to stay in treatment. It’s particularly trying to deal with patients who are resistant towards treatment. I have patients who are still in treatment for one or two years and are still pre-contemplative about quitting.

    For all my knowledge and training as a counsellor, counselling is not so much about what I know, more importantly it’s about how much I care. Working in counselling can be long-suffering at times and I have come to see that counselling is more than just giving advice.

    The love and support of  family members and other loved ones of patients with addictions play an important  part in the patients’ recovery process. My advice for family members, friends and those who suspect their loved ones might have an addiction is to stay calm and avoid over-reacting. Speak to the person openly and use “I” when expressing your concern. And, encourage the addicted person to seek help. Even if he or she refuses, seek help for yourself to learn how to cope with the situation.

    Family members of patients who are receiving treatment at NAMS can attend the support group FRESH (Families in Recovery Thru Education, Support & Hope) to understand the process of addiction and to learn how they can best help their loved one during their treatment and recovery. Counsellors and doctors teach family members recovery skills and techniques in coping with addiction, and how to adopt appropriate care and support for their loved ones as well as for themselves.